Privacy Policy

Welcome to King Billy Casino. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you access and use our website. By using our website, you acknowledge that you have read and understood this policy.

Information We Collect

We may collect the following types of personal information from you:

• Full name, date of birth, and gender
• Email address and contact details
• Residential address and country of residence
• Account credentials, including username and password
• Payment and financial information necessary for transactions
• Identity verification documents when required
• Technical data such as IP address, browser type, operating system, and device information
• Usage data including pages visited, time spent on the site, and navigation patterns
• Communication records between you and our support team

How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To verify your identity and comply with legal and regulatory requirements
• To process transactions and maintain accurate financial records
• To provide customer support and respond to your inquiries
• To improve our website, services, and overall user experience
• To send you relevant updates, promotional offers, and notifications, provided you have given consent
• To detect and prevent fraud, unauthorized access, and other security threats

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in operating our website, processing payments, and fulfilling legal obligations. All third parties are required to handle your data in accordance with applicable data protection laws. We may also disclose your information if required by law, regulation, or legal proceedings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. While we strive to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access and obtain a copy of your personal information
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal information
• The right to restrict or object to certain processing activities
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact our support team through the channels available on our website.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to our customer support team. We are here to assist you and ensure your privacy is respected at all times.